Waterproofing shoe protector spray

Taking care of your Feroces is part of the journey too.

You’re going to have plenty of adventures in your Feroces... And although they’re made to keep up with you in true Feroz style, they need a little care too. Just remember: taking care of them doesn’t mean scrubbing away all those memories.

What they need:

• Gentle, regular cleaning.
• Avoid over-cleaning them. Cleaning your shoes every day can be counterproductive in the long run. Excessive cleaning may accelerate wear and tear on the materials.
• We always recommend hand washing to extend their lifespan. If you need to use a washing machine, choose a short cycle at a maximum temperature of 30°C. Use a natural soap and avoid fabric softener to preserve the properties of the microfiber.
• Keep your shoes away from heat sources. Do not tumble dry, place them on a radiator or leave them to dry in direct sunlight. High temperatures can dry out and damage the rubber.
• Take care with intense colours. Some bold colours may bleed slightly if submerged in water. In these cases, it’s best to clean them with a slightly damp, well-wrung cloth.

How to clean your shoes by hand, step by step:

• Brush them while dry with a stiff shoe brush to remove dust and surface dirt.
• Apply a small amount of natural shoe cleaner to a soft shoe brush and lightly dampen it with water.
• Gently scrub the surface to clean it thoroughly.
• Remove excess moisture and dry the shoes with a clean cloth.
• Leave them to air dry, away from direct heat sources.

Ready for more adventures!

How do I cancel an order?

You can cancel an order up to 30 minutes after placing it from the "My Account" section. A full refund will be issued, and you will no longer be able to modify your order.

How do I return an item?

You have 30 days to make a return through our returns portal. Enter your order number and postal code, and select the model you wish to return. Print the label and take it to the post office or request a collection. Once the product arrives at our facilities, we will refund the purchase price minus the return shipping costs (€5 for Spain, €7 for Portugal, and €10 for the rest of Europe). Remember that returned items must be unused, in perfect condition, and in their original packaging. Do not attach the label to the shoe box; attach it to the bag or box you used for packaging (you can use the same box the item came in).

The process of exchanging a product for another involves making a return and placing a new order, all in one step. The discount for the returned item will already be included in the new order. You can find more details here: How to Exchange a Product. Remember that you can only exchange one product per order, and you cannot create a new exchange for an existing order using this process.

If you want to exchange the product again, you must make a return and place a new order.

For more information, please see these pages:

• How to Make a Return
• Frequently Asked Questions.