Privacy policy

What you will find on this page

  1. Scope
  2. Data controller
  3. Purpose
  4. User obligations
  5. Retention
  6. Legal basis
  7. Recipients
  8. Rights
  9. Security, confidentiality and use of other websites
  10. Changes
  11. Applicable law
  12. Reporting incidents and irregularities
  13. LSSI-CE information

Scope

This Privacy Policy of CREAHOLIC S.L. governs the collection, use and other forms of processing of personal data provided by users on the website zapatoferoz.es.

By completing the forms included on the website relating to services provided by CREAHOLIC S.L., users accept the inclusion and processing of the data they provide in a personal data processing activity owned by CREAHOLIC S.L., and may exercise the relevant rights as set out in the following clauses.

All legal texts are available to users and/or data subjects on the corresponding website. These texts may be amended and/or updated according to the needs and activities carried out by CREAHOLIC S.L.

Data controller

The company CREAHOLIC S.L., with registered office at C/417, 12 – 46182 Paterna and tax identification number (CIF) B98736598, states that it is the owner of the website zapatoferoz.es and is therefore the legal entity responsible for the collection and processing of your personal data in relation to the services it provides.

By accessing this website, you become a user. CREAHOLIC S.L. undertakes to respect and safeguard your privacy and the security of your data.

Controller identification details:
Company name: CREAHOLIC S.L.
NIF (tax ID): B98736598
Address: C/417, 12
Town: Paterna (46182)

Purpose

In accordance with current legislation, CREAHOLIC S.L. only collects the data strictly necessary to provide the services arising from its activity and other services, procedures and activities assigned by law.

While browsing, access or browsing data may be collected without identifying the user. You can find out more in our Cookie Policy.

We will process the data provided by the user for the following purposes:

  • Performance of the contract within the scope of the services offered.
  • Providing the service enquired about.
  • Responding to enquiries or quote requests.
  • Creating a user history.
  • Handling user incidents or enquiries.
  • Dealing with the exercise of data protection rights.

User obligations

The user must provide the requested data responsibly, truthfully and kept up to date. Any damage arising from false or incorrect data will be the responsibility of the user.

Retention

Personal data will be kept for the legally established periods or until they are no longer useful or no longer serve a legitimate purpose.

Legal basis

Data processing is based on the user's express consent, in accordance with Article 5.1.a) of Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, GDPR).

Recipients

Data may be disclosed to external service providers necessary for the performance of the contract, such as Shopify, for checkout processing, and Holded, for storage and management. These entities act as data processors in accordance with current legislation.

Rights

Data subjects may exercise the following rights:

  • Access to personal data.
  • Rectification or erasure.
  • Restriction of processing.
  • Objection to processing.
  • Data portability.

Security, confidentiality and use of other websites

CREAHOLIC S.L. has implemented security measures to ensure that your personal data are not accessed or processed by unauthorised third parties.

Links to other websites on our site are the responsibility of their owners. CREAHOLIC S.L. is only responsible for the content of its own domains.

Changes

If there are changes to the processing of data, users will be notified by email. CREAHOLIC S.L. reserves the right to amend this policy at any time.

Applicable law

This policy is governed by Spanish law and Regulation (EU) 2016/679 (GDPR). Any disputes will be submitted to the Courts and Tribunals of Valencia, unless the law provides otherwise for consumers.

Reporting incidents and irregularities

For any incident or irregularity, you can contact:

CREAHOLIC S.L.
C/417, 12 – 46182 Paterna
hola@zapatoferoz.es

LSSI-CE information

In compliance with Article 10 of Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y Comercio Electrónico (Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, LSSI-CE), we inform you that the website zapatoferoz.es is managed by CREAHOLIC S.L., with its address at C/417, 12 – 46182 Paterna.

Any other commercial or contractual activity arising from this domain is the sole responsibility of CREAHOLIC S.L.